Visitor Guidelines

We look forward to seeing you on the mountain! Here are our policies, and some tips to help you make the most of your time with us.

Visiting During Our Fall Peak Season

During our peak season (weekends in late September and October), please keep in mind that the orchard will often be very busy; it can be similar to attending a sporting event or concert with many people arriving and departing at the same time. We appreciate your patience!

  • Visit us on a weekday! To avoid the peak crowds as much as possible, we recommend visiting during the week (we’re open every day!), or early (prior to 11:00) on weekend mornings. Other events in the Charlottesville area (UVa football games, wine festivals and other events, leaf peeping, etc.) can add to this region’s weekend traffic.
  • Stay updated on social media. At times we may even reach capacity (remember, we have no control over how many people are arriving at the same time) and have to limit entry to the orchard at points during the day. We contract professional traffic and parking attendants, and they work hard to keep traffic moving as smoothly as possible. Please follow us on Facebook and Twitter for updates on traffic conditions near and in the orchard.
  • We regret that we are unable to accommodate buses and oversized vehicles (anything longer than 20′) on Saturdays and Sundays in October. We’d love to have your group visit; however, we have no parking or turnaround space for these vehicles on our peak days.
  • Guidelines for Visiting Carter Mountain Orchard

    • Dress properly! Depending on the weather, it may be dusty, muddy, slick, etc., and the ground can be uneven. Close-toed shoes are recommended. Although we do our best to keep poison ivy at bay, long pants are preferable. Sunscreen is always a good idea.
    • We recommend leaving your pets at home. Any pets who do visit the orchard must be properly socialized, well-behaved, and leashed at all times and are not permitted in our store or on a hayride. Please clean up after your pet, even in the orchard. (At Chiles Peach Orchard, pets are not permitted in our strawberry and pumpkin patches.)
    • NO grilling or open flames are permitted at any time.
    • NO hiking, running, biking, etc. is permitted on our road. This is for the safety of everyone!
    • NO outside alcohol is permitted. Wine and hard cider is available for purchase.
    • NO trespassing. All of our orchards are private property; grounds, buildings, and roads are open to the public only during our posted hours.
    • NO drugs or tobacco of any kind (chewing tobacco as well as cigarettes—including electronic/vapor) is not permitted on our property at any time.
    • Interested in taking photos? Please note our photography guidelines.

    Pick-Your-Own Fruit

    1. You are responsible for paying for everything you pickplease keep an eye on children who may be overly enthusiastic!
    2. You must check in with our staff prior to picking. On the weekends, we have Information Stations set up. During the week, stop in the Apple Barn for your welcome and instructions.
    3. You are welcome (and encouraged!) to bring your own containers for picking. If needed, we are pleased to provide plastic bags.
    4. Please respect our private property, and only pick in areas of the orchard that are open. Keep in mind that not all fruit is ripe at the same time.
    5. All fruit must be weighed and paid for BEFORE being put in your car. Please keep your receipt handy—we reserve the right to spot check!
    6. For the safety of our guests as well as the orchard, climbing of trees is not permitted.